Terms and Conditions for Virtual Office Services

This document, along with any referenced documents, outlines the terms under which Virtual Offices Network Limited (referred to as "we" or "us") provides Virtual Office services ("Services") to you.

By ordering any of our Services, you agree to be bound by these terms and conditions. If you do not agree to these terms, please refrain from ordering any Services from our Site.

Our Site, https://virtual.offices.network, is operated by Virtual Offices Network Limited, registered in England and Wales under company number 14891248, with registered office at Gatcombe House, Copnor Road, Portsmouth, England, PO3 5EJ.

1. Your Status

1.1 By placing an order through our Site, you confirm that:

(a) You are legally capable of entering into binding contracts;

(b) You will not use any rights granted by these terms for obscene, illegal, immoral, or defamatory purposes, nor will you bring disrepute to us or our name in any way.

2. Formation of Contract

2.1 All orders are subject to acceptance by us. We will confirm acceptance by sending you a Confirmation Email. The Contract between us will be formed upon our sending of the Confirmation Email, which includes these terms and conditions.

2.2 Upon receipt of your order, we will send an Account Activation email detailing the next steps required to activate your service. A 'Welcome Email' specifying service details will only be sent after we receive suitable personal identification documentation.

3. Supply of Services

3.1 Services commence on the Start Date specified in the Confirmation Email and will continue for the initial term chosen by you. To terminate the Contract, you must give us at least one month's written notice.

3.2 We will endeavor to meet any performance dates as estimated in the Confirmation Email, but these dates are not guaranteed.

3.3 All fees and charges are payable in GBP (British Pounds).

4. General Terms

4.1 Your Obligations:

Ensure completeness and accuracy of any orders and information provided.

Cooperate with us in all matters relating to the Services.

Provide necessary information and materials accurately and promptly.

4.2 Identity Checks:

We require personal identification documentation for the individual applying for the contract.

Failure to pass identity checks within 14 days of order may result in a refund minus a £25 administration fee.

4.3 Ongoing Monitoring:

We conduct periodic checks and may request updated documentation to comply with regulations.

Failure to provide requested information may result in suspension of services until compliance is met.

4.4 Limitation of Liability:

Any compensation claim is limited to one month's service fee.

We are not liable for consequential business losses.

4.5 Money Laundering Reporting:

We reserve the right to report suspicious transactions to authorities.

4.6 Fees and Charges:

Non-refundable setup fees apply for certain services as outlined on our Website.

5. The Services

5.1 Services offered are as described on our Website at the time of order.

5.2 Virtual Office Usage:

The Centre can be used as a business trading address, not for vehicle registration.

Use of our address for DVLA purposes will lead to returned mail.

5.3 Mail Handling:

We reserve the right to inspect mail suspected of containing illegal substances or objects.

Charges may apply if mail usage exceeds reasonable expectations.

6. Price and Payment

6.1 Prices are quoted on our Website and exclude VAT unless stated otherwise.

6.2 Payment:

Monthly fees are invoiced on the first day of each month.

Annual payments are collected on the anniversary of the order date.

6.3 Renewals:

Automatic renewals apply unless cancelled with one month's notice prior to renewal.

7. Cancellation

7.1 You may cancel your subscription by providing 30 days' notice via email to [email protected].

7.2 Change of Address:

You must notify relevant parties, including Companies House and Google My Business, of address changes upon cancellation.

Failure to update may result in fines.

7.3 Final Invoices:

Upon cancellation, final invoices will include any outstanding charges.

7.4 Termination:

We may terminate the Contract immediately for breaches or other specified reasons.

7.5 Refunds:

No refunds are provided once services are utilized.

8. Address Usage Prohibitions

8.1 Prohibited Uses:

DVLA-related purposes, adult content, illegal activities, and activities causing harm or inconvenience are strictly prohibited.

9. Intellectual Property Rights

9.1 All intellectual property rights related to the Site are owned by us.

10. Confidentiality

10.1 Both parties agree to keep confidential any disclosed information and use it only for the Contract's purposes.

Written Communications

All communications will be electronic. You agree that all notices, contracts, and other communications provided electronically comply with legal requirements.

Notices

All notices to us must be sent by recorded delivery. We may notify you via email or postal address provided.

Complaints

Formal complaints should be submitted in writing to [email protected]. We aim to respond within 14 days.

This document outlines the terms under which we provide our Virtual Office services. By ordering our Services, you agree to these terms and conditions. For further details, please visit our Website or contact us at [email protected].