A virtual office grants you a business address for trading purposes, providing a tangible presence and introducing an additional dimension to your enterprise. Comparable to a physical office, a virtual office offers numerous advantages without the associated high expenses. Operate from the convenience of your personal abode while affiliating your business with a bustling physical office location. Through our virtual office solutions, you'll acquire a mailing address, along with the choice to utilize a dedicated phone number and call answering services. Employ your virtual office address on your website, business cards, and invoices – you could even display it on a billboard to announce to the world. Furthermore, you can also make use of our spacious meeting spaces to impress and captivate your clients.

We proudly offer one of the UK's most extensive networks of virtual offices, featuring only premium properties and facilities. Our portfolio includes over 700 high-quality locations, each with meeting rooms—an often overlooked but essential feature when choosing a virtual office. As leading experts in virtual office services, our credentials speak for themselves. Our services go beyond providing virtual office space; we offer high-end amenities, including top-notch call answering services to ensure your clients are never neglected. Our comprehensive anti-money laundering checks guarantee the safety and security of your business. Our imagery is authentic, free from filters, alterations, or Photoshop enhancements, highlighting the natural appeal of our office locations. We don't just sell a vision; we turn it into reality. Our commitment to competitive and reasonable pricing underscores our dedication to protecting your financial interests. With over 700 locations, almost every building includes bookable meeting rooms and collaborative workspaces. We prioritize professionalism in all matters, ensuring all our sites comply with health and safety regulations. You can be assured that your business location won't be shared with dubious traders or individuals. We are dedicated to protecting both our business and yours, maintaining high standards by filtering out undesirable elements.

Simplifying the setup process is our priority, recognizing that time holds financial value, and considering the numerous tasks you need to tackle. To establish your virtual office address, we request verification of your identity, which can be furnished through a passport or driver's license, along with details of your registered business address, personal address, and Incorporation documents. These prerequisites apply to all business shareholders or solely to you if you function as a sole trader. After verifying your identification documents, your new virtual address can be activated on the very same day, frequently within a few hours.

No. Prices shown are exclusive of VAT.

By opting for virtual office space rental, you're unlocking fresh prospects and openings for your business – possibilities that might remain untapped while you're stationed at your kitchen table, working from home. However, please know that we hold no judgment in that regard, genuinely. A virtual office functions by furnishing you with a polished and top-notch office presence – devoid of the substantial costs linked to physical office arrangements. As a result, your website, social media platforms, business cards, invoices, and more can showcase your brand-new virtual office address, all while maintaining the illusion of authenticity. Additionally, you have the option to utilize meeting facilities, facilitating the arrangement of crucial business appointments, granting you a competitive edge. And we're quite fond of a bit of friendly competition. Furthermore, you can even select features like phone answering or mail services, streamlining administrative tasks and demarcating your professional endeavors from your personal life. This combination offers a refined and superior office presence, all without the burdensome expenses associated with traditional physical office spaces. Truly splendid.

This charge encompasses the necessary verifications we must conduct to fulfill our obligations regarding Anti-Money Laundering (AML) regulations. There is yes. As a registered provider in accordance with The Money Laundering, Terrorist Financing and Transfer of Funds Regulations 2017, we hold a legal duty to validate your identity and conduct regular assessments of all clients utilizing our virtual addresses. The initial setup fee encompasses the expenses linked to these mandated checks. While it might not have an appealing ring to it, this process holds significant importance – and we're well aware of the significance it carries for our clients in ensuring the security of their businesses.

Yes, our agreement operates on a month-to-month basis. We comprehend the essential need for businesses to have flexibility, and our month-to-month arrangement ensures that you're not bound by lengthy durations. This setup further permits you to either prolong or conclude your contract with a 30-day notification, offering you the flexibility to adapt as needed. Whether you're inclined towards spontaneous decisions or meticulously laid plans, there's an option tailored to your style. Alternatively, you also have the choice to opt for an annual payment, accompanied by a generous 20% discount.

Yes. As much as we would like to think we’re selling Matrix-style office space, our locations are actual office buildings, which have multiple, physical tenants inside i.e. real life people. Having physical tenants also gives you that real ‘office’ feel – and the opportunity to network. Hey, you’re sharing a space with other businesses – might as well try and make friends too.

Our centre staff have been expertly trained to handle any enquiries that might be thrown at them. They’ll politely inform your unexpected visitor that you’re available by appointment only, leaving them none the wiser that you’re physically residing somewhere else…. Usually this will come in the form of a polite response, such as ‘Unfortunately they’re not available right now, but you can certainly make an appointment to see them soon’.

You can build your bespoke virtual office package online, or call 02393 233180 to speak to someone directly. We live and breathe virtual office space, so are more than happy to have a chat and give you the low-down.

Yes – You’ll receive a 20% discount for annual payment; just make sure you select the option at the checkout.

Unfortunately not at this time, but keep an eye out for any changes in the future.

Yes, yes we do.

Yes, you can indeed. Your first payment will be taken by the initial card you choose to pay on – and then future payments can be paid via Direct Debit.

This will be at our discretion, so please speak to a member of our friendly team, who’ll be more than happy to check this for you.

Yes, you can use a virtual address for HMRC (Her Majesty’s Revenue and Customs) as long as the virtual address meets certain requirements. HMRC accepts virtual addresses as long as they are registered with Companies House, which is the UK government’s official register of companies. The virtual address must also be a physical location where mail can be received and forwarded to you. It’s important to note that HMRC requires individuals and companies to provide a registered address where they can be contacted for official purposes, such as tax returns and correspondence related to tax matters. This address can be different from the virtual address you use for general correspondence and business purposes. Before using a virtual address for HMRC, it’s best to check their guidelines and requirements or seek advice from a qualified tax professional.

Yes, having a virtual office in the UK can be a good idea for several reasons. Firstly, a virtual office can provide a professional image for your business. It gives the impression that your business has a physical presence in the UK, even if you don’t have a physical office space. This can be particularly important if you’re a small or start-up business looking to establish credibility and build trust with clients and customers. Secondly, a virtual office can provide you with a prestigious business address in a prime location, which can enhance your brand image and help you stand out from the competition. This can also be beneficial if you’re looking to expand your business into new markets and want to establish a presence in a specific region or city. Thirdly, a virtual office can provide you with a range of services, such as mail forwarding, telephone answering, and meeting room facilities, without the need for a physical office space. This can help you save on costs and provide greater flexibility in managing your business operations. Overall, having a virtual office in the UK can be a cost-effective and flexible option for businesses looking to establish a professional presence in the country.

Yes! There are no tricks or catches; the setup fee is a one-off cost you’ll never have to pay again.

Yes, virtual offices are completely legal. For many businesses, they’re also a necessity. For the likes of freelancers and small to medium sized businesses, they provide the affordable flexibility that they need – as well as a professional address and image. It’s all about keeping up appearances. But all virtual offices need to be compliant, which is why we complete Anti-Money Laundering (AML) checks. This protects our clients (that’s you) from dodgy businesses trying to rent office space in the same building as you, as well as protecting our locations from crime and fraud. Sounds scary, but it’s all about protecting your business and not cutting corners.

For sole traders and partnerships, your mail will be accepted as your ‘trading as’ name. For example: Joe Bloggs trading as (T/A) J. Bloggs & Co. This will be held at the office and you can collect it, or have it forwarded to your home address as an optional extra. You can select mail forwarding service as part of the checkout process. Easy peasy.

All of our virtual offices are part of thriving business centres and office complexes. You’ll find each of our locations fully staffed, with a working reception. Not only does this mean you’ll get a lovely welcome when you enter, so will your clients too. Remember, first impressions always count.

Don’t worry if you haven’t yet formed the company, as you can still order a virtual office address. Preparation is key. When you reach this stage in the order process, simply state ‘to be confirmed’ and you can update us on your company formation when you have the details. If you’d prefer, you can call a member of our friendly team who can provide you with more information and help with the next stages in your company journey.

Your registered address is included with your virtual address.

Although you don’t need a registered address if you’re not a limited company, we know for freelancers and sole traders that having a virtual office address can help you appear just that little bit more professional. Contact a member of our friendly team to talk through your options.

You can start using the registered address in as little as 24 hours after we have verified your identity.

All statutory records must be kept at the registered office and made available for public inspection there, unless a SAIL address is used. You may also choose to keep the information at Companies House instead.

If requested, companies must make their statutory records available to be inspected for a period of at least 2 hours, between 9am – 5pm, on a given working day.

No. When registering for VAT in the UK, the address you’re required to enter on the VAT application is the address where you carry out your day-to-day work. This location is also where your statutory records must be kept. If you currently work from home, this is your business address to be used for VAT registration.

This is a relatively straightforward process, which we provide as service. If you don’t fancy passing the gauntlet to us, you can either do this online, via Companies House Webfiling, or by completing a paper return. For further information on each option, please click the links provided. https://ewf.companieshouse.gov.uk//seclogin?tc=1 https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/940880/AD01_change_of_registered_office_address.pdf

You do indeed. All companies and partnerships incorporated in the UK are required to have a registered address. Charities will need a contact address that is displayed to the public.

Yes, this is known as your Company Registered Address. When one of our locations offers a registered address facility, it will be shown on the order page and can be added to your virtual office at that point. Please note, you must have a limited company in order to be able to use the registered address service, which costs an additional £5 per month. All official mail from Companies House will then be accepted and handled for you. We’re nice like that.

If you do not keep all your records at the company’s registered office, you need to inform Companies House of your SAIL details (Form AD02) and which records you hold there. https://www.gov.uk/government/publications/file-a-single-alternative-inspection-location-ad02

A SAIL address is a Single Alternative Inspection Location where a company or LLP can keep its statutory records and make them available for public inspection, if this is required. Although a SAIL address is not a legal requirement, it might be used for convenience as an alternative inspection location to the registered address. A SAIL address has to be in the same jurisdiction as the registered office. You can find out more about SAIL addresses here.

Not a problem, a lot of businesses have a different trading address to their registered address, for example they use their accountants address on Companies House but a city centre Virtual Office for their website.

We can only accept packages and parcels for your company on an adhoc basis, unless agreed otherwise. You need to be prompt in collecting your parcels and ensure they’re not too large either i.e. no bigger than a laptop. This is for health and safety, as well as security reasons.

As a virtual office member, your mail will be collected for you, and you will be notified via email if there is mail for you to collect. For an additional fee you can choose to have your mail forwarded to you, or scanned and forwarded. However you require your mail, there’s an option for you, so choose the option that best suits your business needs as you build your own virtual office package.

Yes, our virtual offices do offer mail scanning services. All you need to do is select this option as you go through the online checkout process.

You can change your address at anytime, however we will require an updated proof of address (POA). So we need to have proof you either live at the address or it’s a commercial rental – and not another virtual office.

A virtual mailing address provides your business with a physical address that your mail can be sent to – one which differs from your personal home address or registered business address. If you’re not based in the UK, you may wish to have a virtual mailing address, so that any mail or important documents can be delivered here. It also stops your home address from being overloaded with junk mail and unwanted callers.

Your mail is sent out the same working day, if not the next working day. We send all mail first class, so it gets into your hands promptly.

To avoid any issues with the post office, we put all post in a fresh envelope with new postage.

Yes, we can indeed. We also know that these codes can often get mistaken for junk mail, so we keep an eagle-eye out for them, as they’re important for ensuring your customers can see your address.

Yes, you can give us a list of authorised people who can collect on your behalf. We know how busy you are as a business owner and it just makes life that little bit easier. Just ensure your nominated people bring their ID with them.

We’ll let you know via email.

As often as you like! We love to see our customers, so pop in whenever you need.

We don’t have any time limits, however, we do encourage you to collect as promptly as possible.